- Did our sales/after sales staff smile and greet you?
- Were they friendly and helpful?
- Were they knowledgeable about the products and services?
- Did you receive your service at the agreed time?
- Overall, how satisfied are you with the service provided?
- Would you recommend Dollar to your friends, relatives and/or colleagues?
- What suggestions for improvement would you recommend?
- Would you like to be informed about the actions initiated based on your feed back?
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